PRIVACY STATEMENT
We take your privacy
seriously and this privacy statement explains how (collectively, “we,” “us,” or
“our”) collect, use, share and process your information.
Collection and Use of
Personal Data
Personal data is
information that can be used to directly or indirectly identify you. Personal
data also includes anonymous data that is linked to information that can be
used to directly or indirectly identify you. Personal data does not include
data that has been irreversibly anonymized or aggregated so that it can no
longer enable us, whether in combination with other information or otherwise,
to identify you.
Promoting safety and
security
We abide by the
principles of legality, legitimacy, and transparency, use, and process the
least data within a limited scope of purpose, and take technical and
administrative measures to protect the security of the data. We use personal
data to help verify accounts and user activity, as well as to promote safety
and security, such as by monitoring fraud and investigating suspicious or
potentially illegal activity or violations of our terms or policies. Such
processing is based on our legitimate interest in helping ensure the safety of
our products and services.
Here is a description of
the types of personal data we may collect and how we may use it:
What Personal Data We
Collect
ⅰ. Data you provide:
We collect the personal
data you provide when you use our products and services or otherwise interact
with us, such as when you create an account, contact us, participate in an
online survey, use our online help or online chat tool. If you make a purchase,
we collect personal data in connection with the purchase. This data includes
your payment data, such as your credit or debit card number and other card
information, and other account and authentication information, as well as
billing, shipping, and contact details.
ⅱ. Data about use of our services and products:
When you visit our
website/application, we may collect data about the type of device you use, your
device’s unique identifier, the IP address of your device, your operating
system, the type of Internet browser that you use, usage information,
diagnostic information, and location information from or about the computers,
phones, or other devices on which you install or access our products or
services. Where available, our services may use GPS, your IP address, and other
technologies to determine a device’s approximate location to allow us to
improve our products and services.
How We Use Your Personal
Data
Generally speaking, we
use personal data to provide, improve, and develop our products and services,
to communicate with you, to offer you targeted advertisements and services, and
to protect us and our customers.
ⅰ. Providing, improving, and developing our products and services:
We use personal data to
help us provide, improve, and develop our products, services, and advertising.
This includes using personal data for purposes such as data analysis, research,
and audits. Such processing is based on our legitimate interest in offering you
products and services and for business continuity. If you enter a contest, or
other promotion, we may use the personal data you provide to administer those
programs. Some of these activities have additional rules, which may contain
further data about how we use personal data, so we encourage you to read those
rules carefully before participating.
ⅱ. Communicating with you:
Subject to your prior
express consent, we may use personal data to send you marketing communications
in relation to our own products and services, communicate with you about your
account or transactions, and inform you about our policies and terms. If you no
longer wish to receive email communications for marketing purposes, please
contact us to opt-out. We also may use your data to process and respond to your
requests when you contact us. Subject to your prior express consent, we may
share your personal data with third party partners who may send you marketing
communications in relation to their products and services. Subject to your
prior express consent, we may use personal data to personalize your experience
with our products and services and on third-party websites and applications and
to determine the effectiveness of our promotional campaigns.
NOTE: For any of the
uses of your data described above that require your prior express consent, note
that you may withdraw your consent by contacting us.
Definition of “Cookies”
Cookies are small pieces
of text used to store information on web browsers. Cookies are widely used to
store and receive identifiers and other information on computers, phones, and
other devices. We also use other technologies, including data we store on your
web browser or device, identifiers associated with your device, and other
software, for similar purposes. In this Cookie Statement, we refer to all of
these technologies as “cookies.”
Use of Cookies
We use cookies to
provide, protect, and improve our products and services, such as by
personalizing content, offering and measuring advertisements, understanding
user behavior, and providing a safer experience. Please note that the specific
cookies we may use vary depending on the specific websites and services you
use.
Disclosure of Personal
Data
We make certain personal
data available to strategic partners that work with us to provide our products
and services or help us market to customers. Personal data will only be shared
by us with these companies in order to provide or improve our products,
services, and advertising; it will not be shared with third parties for their
own marketing purposes without your prior express consent.
Data Disclosure or
Storage, Transfer, and Processing
ⅰ. Fulfilment of legal obligations:
Due to the mandatory
laws of the European Economic Area or the country in which the user lives,
certain legal acts exist or have occurred and certain legal obligations need to
be fulfilled. Treatment of personal data of EEA residents —As described below,
if you reside within the European Economic Area (EEA), our processing of your
personal data will be legitimized: Whenever we require your consent for the
processing of your personal data such processing will be justified pursuant to
Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).
ⅱ. For the purpose of reasonable implementation or application of this
article:
We may share personal
data with all our-affiliated companies. In the event of a merger,
reorganization, acquisition, joint venture, assignment, spin-off, transfer, or
sale or disposition of all or any portion of our business, including in
connection with any bankruptcy or similar proceedings, we may transfer any and
all personal data to the relevant third party. We may also disclose
personal data if we determine in good faith that disclosure is reasonably
necessary to protect our rights and pursue available remedies, enforce our
terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance and Security or Protect Other Rights
It may be necessary—by
law, legal process, litigation, and/or requests from public and governmental
authorities within or outside your country of residence—for us to disclose
personal data. We may also disclose personal data if we determine that for purposes
of national security, law enforcement, or other issues of public importance,
disclosure is necessary or appropriate.
Your Rights
We take reasonable steps
to ensure that your personal data is accurate, complete, and up to date. You
have the right to access, correct, or delete the personal data that we collect.
You are also entitled to restrict or object, at any time, to the further
processing of your personal data. You have the right to receive your personal
data in a structured and standard format. You may lodge a complaint with the
competent data protection authority regarding the processing of your personal
data. To protect the privacy and the security of your personal data, we
may request data from you to enable us to confirm your identity and right to
access such data, as well as to search for and provide you with the personal
data we maintain. There are instances where applicable laws or regulatory
requirements allow or require us to refuse to provide or delete some or all of
the personal data that we maintain. You may contact us to exercise your rights.
We will respond to your request in a reasonable timeframe, and in any event in
less than 30 days.
Third-Party Websites and
Services
When a customer operates
a link to a third-party website that has a relationship with us, we do not
assume any obligation or responsibility for such policy because of the third
party’s privacy policy. Our website, products, and services may contain links
to or the ability for you to access third-party websites, products, and
services. We are not responsible for the privacy practices employed by those
third parties, nor are we responsible for the information or content their
products and services contain. This Privacy Statement applies solely to data
collected by us through our products and services. We encourage you to read the
privacy policies of any third party before proceeding to use their websites,
products, or services.
Data Security,
Integrity, and Retention
We use reasonable
technical, administrative, and physical security measures designed to safeguard
and help prevent unauthorized access to your data, and to correctly use the
data we collect. We will retain your personal data for as long as it is
necessary to fulfill the purposes outlined in this Privacy Statement, unless a
longer retention period is required or permitted by law.
Changes to this Privacy
Statement
We may periodically
change this Privacy Statement to keep pace with new technologies, industry
practices, and regulatory requirements, among other reasons. Your
continued use of our products and services after the effective date of the
Privacy Statement means that you accept the revised Privacy Statement. If you
do not agree to the revised contact us Privacy Statement, please refrain from
using our products or services and contact us to close any account you may have
created.